How I Helped a Restaurant Save Thousands by Ditching High-Commission Ordering Platforms

If you run a restaurant, you already know how brutal third-party delivery apps can be. They promise exposure and convenience — but take a huge chunk of your earnings. Some charge up to 30% commission on every order. For many small restaurants, that’s the difference between breaking even and going under.

The good news? You don’t need them to succeed.

Here’s how I helped one restaurant build its own online ordering system, cut out the middleman, and keep more money in their pocket — without hiring an IT team.

The Problem: Too Many Orders, Too Little Profit

This client was getting decent traffic from a popular delivery app — but they were paying high fees on every order. The more successful they were, the more it cost them.

They knew they needed another option. But they didn’t know where to start — or if it was even possible without spending a fortune.

The Solution: A Custom, Commission-Free Ordering System

We built a simple, branded ordering system and a website that allowed customers to:

  • Place pickup or delivery orders directly

  • Pay online through a secure, low-fee processor

  • Get automatic email confirmations

We piggybacked off existing delivery drivers (like DoorDash and UberEats) for fulfillment — meaning they could still deliver without paying a 30% cut. This was key. It gave them:

  • Full control over the customer experience

  • Better profit margins

  • No contracts or long-term commitments

We even connected it to their Google Business and social media profiles so customers could order directly without getting funneled into a third-party app.

What It Cost: A Fraction of the Usual Price

The whole system cost them less than one month of fees from the app they were using. And because it was built with tools they could manage, they didn’t need a developer on staff. I trained their existing team to update the menu, change hours, and process orders — no tech skills needed.

The Results: Happier Customers, Higher Profits

Within the first 60 days:

  • Direct online orders increased

  • They saved thousands in commissions

  • They had a branded, professional presence that actually brought in repeat business

Customers appreciated the faster service and personalized experience. And the owners? They finally felt back in control.

You Can Do This Too — I’ll Show You How

You don’t have to stay stuck paying high commissions or using clunky platforms you can’t customize. I help small businesses build simple, effective tools that fit how you work — not the other way around.

Whether you run a restaurant, food truck, or catering business, I can help you:

  • Launch your own online ordering system

  • Keep more of what you earn

  • Look more professional and trustworthy to new customers

Want to break free from third-party platforms?
Let’s talk. I’ll show you how to make the switch — and make it stick.

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